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Systems Thinking Alliance

Building effective teams: Trist's 7 points of Socio-technical Design 

Eric Trist’s 7 principles of socio-technical design offer a transformative approach to building effective teams and innovative work systems. These principles emphasize collaboration, adaptability, and human-centric design.

The 7 Principles:

  1. The work system – that is, all of the activities which make up the whole – is the basic unit to be designed for, not all of the different jobs that it was possible to break the whole  down into.
  2. The work group, not the individual performing a single role, is central to the design of the work.
  3. Internal regulation by the members of the group themselves, rather than external supervisors, was not only possible but preferable.
  4. The group should be designed to have a redundancy of functions; in other words, members of the group should be trained and encouraged to perform different roles to increase the capability of the group to respond to different challenges.
  5. Discretionary parts of roles should be valued, not just prescribed parts.
  6. The individual worker should be treated as complementary to the machine, rather than a part of it.
  7. The system should encourage the worker and the organization to embrace variety, rather than preferring over-specialization.

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