What is Journey Mapping ?

Unorganized complexity involves problems with numerous parts acting unpredictably, making individual behaviour difficult to predict. For example, traffic flow dynamics, influenced by various factors like driver decisions and road conditions,

VUCA is an acronym representing Volatility, Uncertainty, Complexity, and Ambiguity. It’s a term used to describe the multifaceted and challenging environment that organizations navigate today. The concept, which originated in

Systematic thinking is an analytical approach that scrutinizes individual parts of a system using linear cause-effect mechanisms to understand the whole. It employs step-by-step analysis, evaluation, and repetition, focusing on

Epistemology is a branch of philosophy that explores the nature of knowledge. It focuses on understanding the processes through which we acquire knowledge and evaluating the factors that influence the

Cybernetics is a term rooted in the Greek word “kybernetes,” meaning “steersman.” Introduced by Norbert Wiener in 1948, it is defined as the science of “control and communication in the

A “Complex Adaptive System” is a collection of diverse, interconnected entities that adapt and interact with each other, leading to emergent behaviours and patterns. These systems are characterized by their