What is Reflexivity ?

Cybernetics is a transdisciplinary science focused on “control and communication in the animal and the machine”. Coined by Norbert Wiener in 1948, the term is derived from the Greek word

Journey mapping is a tool used to visualize the process that a customer goes through in order to accomplish a goal within the system. It helps in understanding the user’s

Holism is an approach that emphasizes viewing systems as whole entities rather than merely a collection of separate parts. This perspective sees the parts in relation to the entire system,

Organized simplicity includes situations with straightforward problems characterized by a limited number of components interacting in uncomplicated, predictable ways. For example, determining the total cost of groceries when each item

General Systems Theory (GST), introduced by Ludwig von Bertalanffy in 1937, is a framework for understanding complex systems as organized wholes. It emphasizes the interconnectedness and interdependence of components within

Leverage points refer to specific areas within a system where individuals or organizations can focus their efforts in order to achieve the greatest return in relation to their objectives. These