What is Perspective ?

A Zero-Sum Game is a situation where any gain by one part of the system results in an equal loss by another part of the system. In other words, the

Journey mapping is a tool used to visualize the process that a customer goes through in order to accomplish a goal within the system. It helps in understanding the user’s

Systems are generally complex wholes made up of smaller subsystems. This nesting of systems within other systems is what is implied by hierarchy.

A System of Systems Methodology (SOSM) is a meta-methodological framework that aims to match various systems methodologies with their most suitable application contexts. It serves as a guide for choosing

Feedback involves the return of part of the system’s output as input, creating a loop of information or action that can influence the system’s behaviour. Feedback can be either positive

Soft Systems Methodology is a powerful approach for tackling messy, real-world problems by focusing on understanding different perspectives, facilitating learning and shared meaning among stakeholders, and iteratively developing purposeful actions