Groupthink, a term coined by social psychologist Irving Janis, is a phenomenon that occurs when the desire for harmony within a group leads to poor decision-making.
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Groupthink, a term coined by social psychologist Irving Janis, is a phenomenon that occurs when the desire for harmony within a group leads to poor decision-making.
The term “mess,” coined by Russell Ackoff, refers to a complex system of interconnected problems that cannot be addressed in isolation. It emphasizes that attempting to solve individual problems within
A boundary separates a system from its environment. The borders of the system, determined by the observer(s), which define where control action can be taken: a particular area of responsibility
Metaphors are powerful tools that help to form our thinking and effectively convey complex ideas. They provide unique perspectives and influence our actions, allowing us to create new realities and
Dynamics and Loops refer to the shift from linear cause-and-effect relationships to circular, interconnected ones. This concept emphasizes the importance of feedback loops—where elements within a system influence each other
Perspective refers to the specific viewpoint from which an individual observes and interprets a system or situation. It is inherently tied to the one’s current position or context, influencing how
Socio-Technical Systems (STS) is a term that originated from the work of Eric Trist, Ken Bamforth, and Fred Emery during the World War II era, based on their experiences with
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